The information on this website is constantly reviewed and updated by NGL Gondrand Group SA. Despite all care, however, information may have changed in the meantime. A liability or guarantee for the timeliness, accuracy and completeness of the information provided can therefore not be assumed. The same applies to all websites that are referred to by means of a hyperlink. NGL Gondrand Group SA is not responsible for the content of the websites that are reached by such a connection. Furthermore, NGL Gondrand Group SA reserves the right to make changes or additions to the information provided. The content and structure of the websites of NGL Gondrand Group SA are protected by copyright. The duplication of information or data, in particular the use of texts, parts of texts or images requires the prior consent of NGL Gondrand Group SA.
SOCIÉTÉ FRANCAISE DE TRANSPORTS GONDRAND FRÈRES SA (hereafter: “Gondrand”, “we”, “our”), a company under French law with registered office at 11 Rue de Lubeck, 75116 Paris (France), and with places of business at:
- 117 C. Van Kerckhovenstraat, 2880 Bornem (Belgium)
- 119 Noordelaan, 2030 Antwerp (Belgium)
- 720 BZ Machelen – Cargo, 1830 Machelen (Belgium)
- 2/1 Rue de l’Expansion, 4460 Grâce-Hollogne (Belgium)
- 21 Rue de l’Industrie, 1400 Nivelles (Belgium)
2. LEGAL BASIS
We process your personal data in accordance with the provisions of (1) Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereafter: “GDPR”), and (2) the Belgian law on the protection of natural persons with regard to the processing of personal data of 30 July 2018 (hereafter collectively referred to as: “Data Protection Legislation”)
3. WHAT DO WE DO WITH YOUR PERSONAL DATA ?
3.1 Contact form
If you use the contact form on our website, we have a legitimate interest to use your personal data to be able to respond to your request, by e-mail or by phone. The personal data which we will process are the personal data that you provide directly to us via e-mail. Please do not include sensitive information, such as health information, information relating to criminal convictions, or bank account numbers.
3.2 Web form for requesting quotes
Our website provides a web form which you can use to contact us for a free quote about our services. Personal data which are transferred via the web form are always encoded. If enabled by you, the personal data entered in the input mask are sent to and stored by us. These personal data are: name and first name of the contact, address, telephone number, fax number and e-mail address, type of cargo, point of origin of delivery, destination of delivery, business terms and conditions, weight (KG) and dimensions. The legal ground for using your personal data which we receive via the web form is the legitimate interest. For example, Gondrand has a legitimate interest to provide you with its quote, and to keep your personal data with a view to a potential contractual relationship.
3.3 Supporting the website
3.4 Exercise of the rights granted
We process your personal data to enforce or comply with the rights granted under the applicable legislation (such as the establishment of or defence against legal claims) if necessary. We may also use your personal data to meet our obligations under the applicable legislation.
4. RECIPIENTS OF THE PERSONAL DATA
In running our website, we work with service providers that process and store your personal data. We use the following service providers:
MPS newmedia GmbH
22761 Hamburg / Germany
Tel.: +49 40 226291-21
Mr Vadim Sytdykov
Email : firstname.lastname@example.org
Tel.: +49 40 226291-24
WordPress System / MySQL database
Disclosing your data may be necessary for legal purposes. In such a case, we have to comply with the requirements. Additionally, we may disclose your personal data if this is necessary to protect the vital interests of another natural person.
The various recipients of personal data may include (without this list being exhaustive):
- Public authorities and institutions (e.g. public prosecutor, police, supervisory authorities, tax authorities).
- Shipping companies, airlines, transhipment companies, logistics providers and agents, Creditsafe.
5. TRANSFER OF PERSONAL DATA TO A THIRD COUNTRY
Personal data shall only be transferred to countries outside the EEA (“European Economic Area”) or to an international organisation to the extent necessary for the performance of the agreement, at your request, or if required by the applicable legislation. Transfer to countries outside the EEA shall only occur subject to the appropriate safeguards.
6. PERIOD FOR WHICH THE DATA WILL BE STORED
If necessary, we process and store your personal data for the duration of our contractual relationship, which, for example, comprises the commencement and performance of a contract for the time necessary to attain the contractual purpose. Additionally, we are subject by law to various storage and documentation obligations. The time limits for storage and documentation are three to fifteen years.
Your personal data will be kept for no longer than is necessary for the intended purpose.
The personal data collected as part of a request for a quote will be deleted once the offer has been sent and timely contact has been made with you or has failed. Processing will only continue if this is necessary in the context of a resulting initiation and performance of a contract, or for the attainment of the resulting contractual purposes. If you withdraw your consent or if you object to the processing of personal data, and if such objection is accepted, we will delete your personal data. However, we will keep those personal data that are necessary to respect your preference in the future.
We are however entitled to keep your personal data if this is necessary to meet our legal obligations, to bring a legal claim or to defend ourselves against such a claim, or to provide evidence.
7. YOUR RIGHTS
This article gives a rundown of your essential rights under the applicable Data Protection Legislation.
7.1 Right of Access
You have the right to obtain from us a copy of your personal data that we hold provided that this does not adversely affect the rights and freedoms of others. The first copy is provided to you free of charge, but we reserve the right to charge a reasonable fee if you request more copies.
7.2 Right to Rectification
If the personal data that we hold about you are inaccurate or incomplete, you have the right to ask us to rectify such information, or to ask us – taking into account the purposes of the processing – to complete it.
7.3 Right to Data Erasure / to Be Forgotten
If one of the following cases applies, you have the right to obtain – without undue delay – the erasure of your personal data:
- The personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
- You withdraw your consent on which the processing is based, and there is no other legal ground for the processing of your personal data;
- Your personal data have been unlawfully processed;
- Your personal data have to be erased for compliance with EU law or Belgian law;
There are certain exclusions as to the right to data erasure. Such exclusions apply where processing is necessary,
- For exercising the right of freedom of expression and information;
- For reasons of public interest in the area of public health;
- For archiving purposes in the public interest, or statistical purposes;
- For compliance with a legal obligation; or,
- For the establishment, exercise or substantiation of a legal claim.
7.4 Right to Restriction of Processing
You have the right to obtain restriction of processing of your personal data (which means that the personal data may only be stored by us and may only be used for limited purposes) if one of the following cases applies:
- You contest the accuracy of the personal data: for a period enabling us to verify the accuracy of the personal data;
- The processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
- We no longer need your personal data for the purposes of the processing, but they are required by you for the establishment, exercise or substantiation of a legal claim; or,
- You have objected to processing: pending verification whether the legitimate grounds of us override those of you.
Besides our right to store your personal data, we may still process them, but only:
- With your consent;
- For the establishment, exercise or defence of a legal claim;
- For the protection of the rights of another natural or legal person; or,
- For reasons of public interest.
- Before we lift the restriction of processing of your personal data, you will be informed.
7.5 Right to Transferability of Your Personal Data / Data Portability
If processing of your personal data is based on your consent, and if processing is done according to automated procedures, you have the right to receive your personal data in a structured, commonly used and machine-readable format. This right however does not apply insofar as it prejudices the rights and freedoms of others.
You also have the right to have us, if this is technically feasible, transmit your personal data directly to another company.
7.6 Right to Object
You have the right to object – on grounds relating to your particular situation – at any time to processing of your personal data, but only to the extent that the legal basis for processing is that processing is not necessary for:
- The performance of a task in the public interest or the performance of a task in connection with the exercise of official authority vested in us;
- The protection of our legitimate interests or those of a third party.
If you object to processing of your personal data, we will no longer process the personal data, unless we can demonstrate legitimate grounds for the processing which override your interests or fundamental rights and freedoms.
Where your personal data are processed for direct marketing purposes, regardless of whether it involves initial or further processing, you have the right to object at any time and free of charge to such processing, including in case of profiling to the extent that it is related to such direct marketing. If you make such an objection, we will no longer process your personal data for those purposes.
7.7 Right to File a Complaint with a Supervisory Authority
If you believe that the processing of your personal data performed by us is contrary to the data protection legislation, you have the right to file a complaint with a supervisory authority responsible for data protection. You can do so in the EU Member State of your habitual residence, of your place of work or of the place where the alleged infringement occurred. In Belgium you can file a complaint with the data protection authority:
Drukpersstraat 35, 1000 Brussel
+32 (0)2 274 48 00
+32 (0)2 274 48 35
8. AUTOMATED DECISION-MAKING
In principle, we do not use fully automated decision-making pursuant to art. 22 GDPR. If we do use such procedures in individual cases, we will inform you on a case-to-case basis or we will obtain your consent if required by law. To protect your rights, you can always contact us.
10. HAVE A QUESTION ?
- by e-mail: email@example.com
- by post: SFT Gondrand Frères NV, C. Van Kerckhovenstraat 117, 2880 Bornem (Belgium)
12. Google – general notes
13. Google Analytics
We only use Google Analytics with IP anonymization enabled. This means that the IP address of the user is abbreviated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area, which means that a personal reference can be excluded. Google Inc., headquartered in the USA, is certified for the US-European Privacy Shield Agreement, which ensures compliance with the data protection level applicable in the EU. Processing takes place in accordance with Art. 6 para. 1 lit. f GDPR or § 15 para. 3 TMG on the basis of our legitimate interest in the statistical analysis of user behaviour for optimization and marketing purposes.
14. Browser add-on to disable Google Analytics
17. Data protection declaration for the use of Google Maps
On this website, we use the offer of Google Maps. A service of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001 (“Google”). This allows us to display interactive maps directly on the website and enables you to comfortably use the map function.
By visiting the website, Google receives the information that you have called up the corresponding sub-page of our website. In addition, the data mentioned under usage data of this statement are transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. However, in the configuration integrated by us, the data is not merged with your Google account, so that the data Google receives from you is limited to the minimum technically necessary for the provision of the map.
Google Web Fonts
We use “Google Fonts” on our website, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as: “Google”). Google Fonts enables us to use external fonts. For this purpose, the required Google Fonts are loaded from our web server into your browser cache when you access our website. This is necessary so that your browser can also display a visually improved representation of our texts. If your browser does not support this function, a standard font will be used by your computer for display.
The fonts are hosted by us and therefore not loaded by an external provider. This requires the processing of your IP address.
We use Google Fonts for optimization purposes, in particular to improve the use of our website for you and to make its design more user-friendly. The legal basis for data processing is our legitimate interest in this regard pursuant to Art. 6 (1) lit. f DSGVO.
Google Re/Marketing Services
We use the marketing and remarketing services (“Google Marketing Services” for short) of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland), (“Google”). The Google marketing services allow us to display advertisements for and on our website in a more targeted manner in order to only present users with advertisements that potentially match their interests. If, for example, a user is shown ads for products that he was interested in on other websites, this is referred to as “remarketing”. For these purposes, when our and other websites on which Google marketing services are active are accessed, Google executes a code directly and so-called (re)marketing tags (invisible graphics or code, also known as “web referred to as “beacons”) integrated into the website. With their help, an individual cookie, i.e. a small file, is stored on the user’s device (comparable technologies can also be used instead of cookies). The cookies can be set by various domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. This file notes which websites the user visits, what content he is interested in and which offers he clicked on, as well as technical information on the browser and operating system, referring websites, visiting times and other information on the use of the online offer. The IP address of the user is also recorded, whereby we inform Google Analytics that the IP address is shortened within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and only in exceptional cases completely to a transferred to the Google server in the USA and shortened there. The IP address is not merged with the user’s data within other Google offers. The above information can also be combined by Google with such information from other sources. If the user then visits other websites, the ads tailored to his interests can be displayed to him. The external services Google User Content googleusercontent.com and sedo Domain Parking sedoparking.com from Sedo GmbH are loaded on our website for the optimal presentation of content.
User data is processed pseudonymously as part of Google Marketing Services. This means that Google does not store and process, for example, the name or e-mail address of the user, but processes the relevant data in relation to cookies within pseudonymous user profiles. This means that from Google’s point of view, the ads are not managed and displayed for a specifically identified person, but for the cookie owner, regardless of who this cookie owner is. This does not apply if a user has expressly allowed Google to process the data without this pseudonymization. The information collected by Google Marketing Services about users is transmitted to Google and stored on Google’s servers in the USA. The Google marketing services we use include the online advertising program “Google AdWords”. In the case of Google AdWords, each AdWords customer receives a different “conversion cookie”. This means that cookies cannot be tracked via the websites of AdWords customers. The information obtained with the help of the cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.
We can also use the “Google Optimizer” service. Google Optimizer allows us to understand the effects of various changes on a website (e.g. changes to the input fields, the design, etc.) as part of so-called “A/B testing”. For these test purposes, cookies are stored on the users’ devices. Only pseudonymous user data is processed. We also use the “Google Tag Manager” to integrate and manage the Google analysis and marketing services on our website.
If you wish to object to interest-based advertising by Google Marketing Services, you can use the setting and opt-out options provided by Google: https://adssettings.google.com/authenticated.
Google Tag Manager
We use the service called Google Tag Manager from Google. “Google” is a group of companies and consists of the companies Google Ireland Ltd. (provider of the service), Gordon House, Barrow Street, Dublin 4, Ireland and Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA and other affiliated companies of Google LLC. The Google Tag Manager is an auxiliary service and only processes personal data for technically necessary purposes. The Google Tag Manager ensures that other components are loaded, which in turn may collect data. The Google Tag Manager does not access this data.
Google Photos (ggpht.com)
A web service from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4 Ireland (hereinafter: ggpht.com) is loaded on our website.
We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to ggpht.com. The legal basis for data processing is Article 6 Paragraph 1 Letter f GDPR. The legitimate interest consists in an error-free function of the website. If a corresponding consent has been requested, the processing takes place exclusively on the basis of Article 6 (1) (a) GDPR; the consent can be revoked at any time.
The data will be deleted as soon as the purpose of their collection has been fulfilled. Further information on the handling of the transmitted data can be found in the data protection declaration of ggpht.com: https://www.google.com/intl/de/policies/privacy/.
You can prevent ggpht.com from collecting and processing your data by deactivating the execution of script code in your browser or by installing a script blocker in your browser (you can find these at www.noscript.net or www. ghostery.com)
We use the provider YouTube, among others, for the integration of videos. YouTube is operated by YouTube LLC with headquarters at 901 Cherry Avenue, San Bruno, CA 94066, USA. YouTube is represented by Google Inc. with headquarters at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
On some subpages, we embed YouTube videos into our website. Calling up these sub-pages leads to YouTube content being reloaded. In this context, YouTube also receives your IP address, which is technically required to retrieve the content. In principle, we have no influence on the further processing by YouTube. However, when embedding the videos, we have made sure to take into account the extended data protection mode offered by YouTube.
15. Contact form
You have the option of contacting us via web forms. To use our contact forms, we need your name and e-mail address. You can provide further information, but you do not have to. The legal basis for the processing is Art. 6 para. 1 lit. f DSGVO. We use your data exclusively for processing your request.
We would like to point out that the data you provide will be collected and stored electronically. We use your data exclusively for processing your request. You can object to the further processing of your data at any time, e.g. by e-mail to firstname.lastname@example.org. Your data will then be deleted.
16. Cookies and cookie banners (ULTIMATE GDPR & CCPA plugin)
We use so-called cookies on various pages of our online offer in order to make the use of our website more comfortable and to enable the use of certain functions. Cookies are small text files that are placed on your device and saved by your browser. Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit. You can also set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general or activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of our website may be restricted. When accessing the website, the ULTIMATE GDPR & CCPA cookie banner appears. This was developed by the company createIT. The cookie banner is controlled by the ULTIMATE GDPR & CCPA plugin from createIT.